vd baji Privacy Policy

vd baji is an online gaming and betting platform operated for users in Bangladesh. This privacy policy ("Policy") describes what information we collect when you use our website, applications, and related services ("Platform"), why we collect it, and how we manage that information.

The purpose of this policy is to ensure transparency with you. We believe that as a user, you have the right to know how your information is being used. vd baji never sells your personal information to third parties.

If this policy changes, we will notify you through a clear notice on the platform. To learn more about us, visit our About Us page.

When registering on the vd baji platform and using our services, we may collect the following types of information:

2.1 Information You Provide Directly

• Full name and date of birth — for age verification (to confirm 21+)
• Mobile number and email address — for communication and OTP verification
• National ID information — when identity confirmation is required
• bKash, Nagad, Rocket, or Upay number — for financial transactions
• Bank account details — for bank transfers
• Username and password — for account security

2.2 Automatically Collected Information

• IP address and device identification details
• Browser type and operating system
• Time spent on the platform and pages visited
• Transaction history and betting activity logs
• Information obtained from cookies and similar technologies

2.3 Information Received from Third Parties

In certain cases, information may be verified through trusted third parties for identity verification or fraud prevention purposes. However, this information is never stored.

vd baji uses your information only for the specific purposes listed below:

• Creating, managing, and securing your account
• Processing all financial transactions including deposits and withdrawals
• Correctly delivering bonuses, rewards, and VIP benefits
• Verifying age to restrict access to those under 21
• Preventing fraud, money laundering, and other illegal activities
• Providing customer support via live chat and email
• Improving the platform technically and enhancing user experience
• Complying with applicable laws and regulations

We never share your information with third parties for advertising purposes.

vd baji may share limited information with the following parties in specific circumstances:

4.1 Service Providers

Contracted organisations handling payment processing, technical infrastructure, or customer support may receive the minimum information necessary. These organisations operate under strict confidentiality agreements and are required to use the information only for the designated purpose.

4.2 Legal Obligations

Where required by applicable law or judicial order, vd baji may provide information to the relevant authorities.

4.3 Fraud Prevention

In cases of multiple accounts, suspicious transactions, or violations of platform terms, limited information may be shared for investigation purposes.

4.4 Business Changes

In the event of a change in business ownership or a merger, user information may be transferred, but will remain subject to this policy.

vd baji takes industry-standard technical and organisational measures to protect your information. These include:

• SSL (Secure Socket Layer) encryption — for all data transfers
• Passwords stored using strong hashing algorithms
• Firewalls and intrusion detection systems on servers
• Access to data restricted to authorised staff only
• Regular security audits and vulnerability testing
• OTP-based two-step verification for transactions

However, complete security on the internet cannot be guaranteed. You are also advised to keep your account password private and not share it with others.

The vd baji platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

6.1 Types of Cookies and Their Purpose

• Essential Cookies: Maintaining login sessions and ensuring security — these are necessary
• Functional Cookies: Remembering your preferences and language settings
• Analytics Cookies: Monitoring platform usage and supporting improvements

6.2 Cookie Control

Cookies can be disabled from your browser settings. However, disabling certain essential cookies may affect the functionality of the platform.

vd baji retains your information only for as long as it is needed for the relevant purpose or to meet legal obligations.

• Active account data: for as long as the account remains open
• Closed account data: for the applicable legal period after deactivation
• Transaction records: for the period specified under financial regulations
• Customer support communications: for a reasonable period after the issue is resolved

After the specified period, information is securely deleted or anonymised.

As a user of the vd baji platform, you have the following rights regarding your own information:

8.1 Right to Access

You may request to know what information we hold about you.

8.2 Right to Correction

If any of your information is incorrect or incomplete, you may request that it be corrected. Some information can be changed directly from your account settings.

8.3 Right to Deletion

In certain circumstances, you may request that your account and related information be deleted. However, some information may need to be retained for a set period due to legal obligations.

8.4 Right to Object to Processing

In certain cases, you have the right to object to the processing of your information.

To exercise these rights, contact our support team via live chat or email. To learn more about responsible gaming, visit the Responsible Gaming page.

vd baji strictly prohibits the use of the platform by anyone under the age of 21. Age verification is a mandatory step during registration.

If we are notified that a minor's information has entered our system, we will immediately close that account and delete the relevant information. Parents or guardians may contact our customer support regarding an account belonging to a child or adolescent family member.

For ages 21+

vd baji reserves the right to amend this privacy policy as needed. If any significant changes are made, we will notify you in advance through the platform.

Continued use of the platform after any changes will be considered acceptance of the revised policy. You are therefore advised to revisit this page from time to time.

For answers to any questions about this policy, you may check common questions in our FAQ section or contact our support team directly.

For any questions, requests, or complaints regarding this privacy policy, please contact us:

• Live Chat: 24 hours a day, 7 days a week, in Bengali and English
• Email: [email protected]

Our support team generally responds promptly. For privacy-related requests, additional information may be required to verify your identity.